Frequently Asked Questions
Everything you need to know about HOUND ARCHIVES™.
When will my order be shipped?
All orders are processed within 2-3 business days. Once your package is dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We offer a 14-day return window for all archival pieces. Items must be in their original condition with all tags attached. Please note that certain limited-edition drops may be final sale.
Do you ship internationally?
Yes, HOUND ARCHIVES™ ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Customs duties and taxes are the responsibility of the customer.
How do I know which size to choose?
Each product page contains a detailed size guide with specific measurements. As our garments often feature unique silhouettes, we recommend comparing these measurements against your favorite fitting clothes.
Are the items authentic?
Every piece curated by HOUND ARCHIVES™ undergoes a rigorous multi-step authentication process by our experts to ensure it meets our standards of quality and provenance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.